Tenboss in association with the Home Office are in the process of updating all our online elearning training products to provide an accessible suite of web pages to all users. We will endeavour to comply with the current legislation, The Equalities Act 2010 in accordance with the WCAG v2.0 Accessibility Guidelines.

We encourage all our users to help us improve in this area, and assist us in monitoring our compliance across devices and internet browsers. If you have any observations we would be very appreciative if these could be fed through to

We endeavour to respond to all communications within 5 working days.

All our training packages have recorded facilitator voices that narrate the text-based content, and subtitles are available to view on all video material in both English and Welsh.

We have also produced text scripts of this material, where the text should be readable by most screen readers. However, there are interactive exercises in all the training products, and for some of these sections we have written a description of each exercise, making choices that would mirror the actions or selections of most users. If you wich to access these text packages please select the most appropriate from the options below:

For the Education Sector click here
For Local Authority and partner agencies click here

Please note, for accessibility versions for Health; Police; and HMPPS sectors, please access the training through your internal training platforms rather than this online version.

Most of our training packages range from 30 – 90mins to complete, therefore retention of information can be challenging for those using a screen reader. Hard of Sight Users have fed back that their training has proved most successful when able to “buddy up” on a training session – so working alongside a colleague. This way the user can listen to the pre-recorded facilitated voices, and make choices in the exercises.

Some sessions may contain some content that may not be fully accessible yet:
a. ‘Drag and Drop’ elements are not currently compliant as the dragging functions do not work on all assistive technology devices and we currently have no fall-back alternative.
b. The products do not use Flash elements, replacing them with HTML5 components on compatible browsers

The technologies that this content relies upon are HTML 5, JavaScript and CSS3. We have fall-backs in place where possible to support older browsers and technology, but the best user experience can be found by using a modern HTML5 compatible browser or equivalent assistive technology.