Accessibility statement

The Home Office is in the process of updating our e-learning training productsin accordance with the Accessibility Regulations 2018 to meet the WCAG 2.1 AA accessibility standard

We encourage all our users to help us improve in this area and assist us in monitoring our compliance across devices and internet browsers. If you have any observations, we would be very appreciative if these could be fed through to

We endeavour to respond to all communications within five working days.

All our training packages have recorded facilitator voices that narrate the text-based content, and subtitles are available to view on all video material in both English and Welsh.

If you would like to work with a Welsh language script of the content in this training, please click here.

We have also produced an edited script option to access the material, where the text can be read aloud by most screen readers. However, there are interactive exercises in all the training products, and for some of these sections we have written a description of each exercise, making choices that would mirror the actions or selections of most users.

Most of our training packages range from 30 – 90mins to complete, therefore retention of information can be challenging for those using a screen reader. Hard of Sight Users have fed back that their training has proved most successful when able to “buddy up” on a training session – so working alongside a colleague. This way the user can listen to the pre-recorded facilitated voices and make choices in the exercises.

Some sessions may contain some content that may not be fully accessible yet:
a. ‘Drag and Drop’ elements are not currently compliant as the dragging functions do not work on all assistive technology devices and we currently have no fall-back alternative.
b. The products do not use Flash elements, replacing them with HTML5 components on compatible browsers

The technologies that this content relies upon are HTML 5, JavaScript and CSS3. We have fall-backs in place where possible to support older browsers and technology, but the best user experience can be found by using a modern HTML5 compatible browser or equivalent assistive technology.


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